We’re looking for a structured, practical, and solutions-oriented Property Manager to ensure our Austrian hotels are always ready for the season – both winter and summer.
With 10 hotels in Tyrol and Salzburgerland – and as part of Denmark’s largest travel group, Travelheart Family – Heart Hotels create unforgettable holiday experiences for thousands of guests every year.
This is a key role where you will support hotel operations in making sure our hotels are functional, well maintained and safe for our guests and staff.
You will not have direct staff responsibility, but you’ll act as a central support for our caretakers and be the first point of contact for our Hotel Managers as and when issues arise – giving them the freedom to focus on guest experience.
You will be responsible for ensuring all hotels comply with applicable regulations, legal requirements, and project deadlines.
KEY RESPONSIBILITIES
Maintenance & Operational Readiness
- Ensure all hotels are fully prepared at the start of winter and summer seasons
- Act as main point of contact for Hotel Managers in case of technical problems
- Supporting caretakers and assisting with challenges during the season
Compliance & Safety
- Ensure all hotels meet legal requirements and deadlines
- Oversee service contracts and mandatory inspections
Renovations & Planning
- Request and review quotes for major works
- Negotiate prices and manage external contractors
- Oversee timelines, budgets, and execution of renovation projects
Supplier & Contractor Coordination
- Act as point of contact for service providers
- Establish and maintain good supplier relationships
- Systems & Structure
- Create and maintain clear systems and documentation
- Implement and improve processes for better operational efficiency
